repayment fee

Shipping policy

To estimate when you can expect your order, please refer to the time frame below. It includes our most popular products and these following time periods:

• Production time: 5 - 7 business days
• Shipping Time: Usually 7-15 Days, Occasionally Up to 20 Days in Special Conditions (e.g., storms, COVID, or challenging addresses).

When available, we will send you the tracking number with the confirmation email so that you can track the package online.

For more shipping details, you can view the complete shipping information here.

Refund policy

We understand that buying things online can be scary with companies not staying true to their customers. If within 3 days from the delivery of the product, your product is defective or not described, don't worry. Just send us an email at contact@support.coutureflair.com and we will make it right by offering you a free replacement or refund.

Chat with us for personalized assistance or open a ticket by emailing our support team.

Contact us